Shipping and delivery
Shipping & Deliveryβ― - How We Get Your Order to You
At Fledgeβ―&β―Thread we want your purchase to arrive quickly and safely. The information below explains how we pack, send and track every parcel.
Domestic Shipping: Australiaβ―Post
β’β―Standard Parcel Post
β―β―ββ―WA (same state):β―aboutβ―2β4β―business days
β―β―ββ―Interstate:β―aboutβ―3β6β―business days
β’β―Express Post
β―β―ββ―WA (same state):β―aboutβ―1β2β―business days
β―β―ββ―Interstate:β―aboutβ―1β3β―business daysΒ
β’β―Australia Post Standard shipping starts fromβ―$8.95β―AUD (shipping costs are calculated based on the size and weight, as well as the destination).
β’β―Australia Post Express shipping starts fromβ―$12.95β―AUD (shipping costs are calculated based on the size and weight, as well as the destination).
For exact timing on your order please visitΒ Australia Post
Global Shipping
β’β―We ship worldwide from our Perth studio.
β’β―Orders leave us within 1β3 business days (Mondayβ―ββ―Friday) *Please keep in mind Public holidays may affect this timing.
β’β―Need your items in a hurry? Select Express Shipping at checkout.
International Shipping
β’β―We offer Standard and Express services through Australia Post.
β’β―Standard delivery usually takes 1β3β―weeks.
β’β―Express delivery is typically 3β7β―business days, depending on destination.
For exact timing visitΒ Australia Post
Customs, Duties, Tariffs & Import Taxes
The shipping price shown at checkoutΒ does not include customs duties, tariffs, VAT or other import fees. These charges are set by your country and must be paid by the recipient on arrival.
Typical guidance:
β’β―Unitedβ―States β Costs are not included in the shipping price shown at checkout and must be paid by the recipient when the order reaches US customs. We recommend reviewing current US import rules or speaking with your local customs office before completing your purchase.
β’β―Unitedβ―Kingdom β orders over Β£135 may attract VAT and customs duty.
β’β―Europeanβ―Union β most member countries charge VAT and import duty on goods from outside the EU; rates vary.
We strongly recommend checking your local tariff and importβfee rules before ordering to avoid unexpected costs.
Tracking & Delivery Updates
β’β―A tracking number is emailed once your parcel is dispatched.
β’β―All deliveries occur on business days.
β’β―While we use reputable carriers, occasional delays can happen. We will assist wherever possible.
Important Notes
β’β―Please confirm your delivery address at checkout; we cannot be responsible for delays caused by incorrect details.
β’β―If your parcel appears missing or is delayed, contact us within 30β―days for Australian orders or 60β―days for international orders so we can investigate.
β’β―Wholesale customers have separate freight arrangements - please email us for details.
Need Help?
Reach us anytime atΒ hello@fledgeandthread.com.au. Weβre happy to answer questions and keep your shipping experience smooth and stressβfree.