Effective Date: March 2024

At Fledge & Thread, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or engage with our wholesale services.

1. Information We Collect

We collect personal information when you:

• Place an order on our website
• Sign up for our newsletter
• Apply for a wholesale account
• Contact us for customer support

The types of information we may collect include:

• Name, email address, phone number
• Billing and shipping address
• Payment details (processed securely through third-party providers)
• Business details (for wholesale applications)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Communicate promotions, new products, or updates (if you opt-in)
• Improve our website and customer experience
• Manage wholesale accounts

We do not sell or share your information with third parties for marketing purposes.

3. How We Protect Your Data

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. Payment details are processed securely through trusted third-party providers.

4. Cookies & Tracking Technologies

We use cookies to enhance your experience, track website performance, and improve our services. You can disable cookies in your browser settings if preferred.

5. Your Rights & Choices

You have the right to:

• Access, update, or request deletion of your personal data
• Opt out of marketing emails at any time
• Contact us with any privacy-related concerns

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

7. Contact Us

For any privacy-related questions or requests, please contact us at:

📩 hello@fledgeandthread.com.au
🌍 Fledgeandthread.com.au